LOCAL IT SUPPORT • WATERLOO REGION & SURROUNDING COMMUNITIES

Complete technology solutions for nonprofits and growing businesses.

Based in the Lakeshore area of Waterloo, Magnum IT Services provides responsive onsite and remote support, managed IT, Microsoft 365, cybersecurity, business phone systems, networking, structured cabling, website design and web hosting.

✓ Local and responsive ✓ Onsite and remote support ✓ Nonprofit-focused solutions
LOCALLY BASEDLakeshore, Waterloo, Ontario
PRIMARY AREAWaterloo • Kitchener • Cambridge
REMOTE SUPPORTAvailable throughout Ontario

OUR PROFESSIONAL SERVICES

Practical technology services under one roof.

From everyday desktop support to security, communications, licensing and web services, we help organizations stay productive, connected and protected.

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Managed IT & Desktop Support

Reliable day-to-day support for workplace computers, users and business applications.

  • Remote Monitoring & Management (RMM)
  • Remote help desk and onsite support
  • Desktop and laptop troubleshooting
  • Windows support and maintenance
  • Patch management and software deployment
  • Preventive maintenance and device health monitoring
  • Technology consulting and user support
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Microsoft 365 & Cloud Solutions

Licensing, setup, migration, security and ongoing assistance for Microsoft cloud services.

  • Microsoft 365 licensing and administration
  • Exchange Online and business email
  • Microsoft Teams, SharePoint and OneDrive
  • Microsoft Entra ID and identity management
  • Multi-Factor Authentication (MFA)
  • Microsoft nonprofit licensing guidance
  • User onboarding, configuration and training
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Networking & Business Wi-Fi

Secure and dependable wired and wireless networks for offices and organizations.

  • Business Wi-Fi design and deployment
  • Managed switches and access points
  • Firewall configuration and troubleshooting
  • VLAN and guest-network configuration
  • VPN setup and secure remote access
  • Wireless optimization and coverage reviews
  • Network documentation and troubleshooting
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Structured Cabling

Professional network cabling, organization and documentation for clean, reliable installations.

  • Cat5e, Cat6 and Cat6A cabling
  • Network outlet installation
  • Patch panels and rack organization
  • Cable testing and fault tracing
  • Cable management and cleanup
  • Port, outlet and equipment labeling
  • Network maps and documentation
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Website Design & Web Hosting

Professional web services to help your organization establish and maintain a dependable online presence.

  • Business and nonprofit website design
  • Website hosting plans
  • Website migration and maintenance
  • Domain registration assistance
  • DNS management
  • SSL certificate setup
  • Business email hosting and configuration
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Technology Licensing & Procurement

Advice, licensing and sourcing support so your organization can choose the right technology.

  • Microsoft licensing
  • Bitdefender GravityZone licensing
  • Avast Business licensing
  • Web hosting and domain services
  • Business desktops, laptops and accessories
  • Networking and wireless equipment
  • Printers and workplace peripherals
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IT Assessments & Documentation

Clear technical reviews and documentation that help organizations make informed decisions.

  • Technology and network assessments
  • Microsoft 365 security reviews
  • Wi-Fi and connectivity assessments
  • Asset and configuration documentation
  • Network diagrams and port maps
  • Technology recommendations and planning
  • Business continuity guidance

BUSINESS PHONE SYSTEMS & MICROSOFT TEAMS CALLING

Replace traditional phone lines with a modern cloud-based calling solution.

We help organizations plan, configure and support Microsoft Teams Phone and business VoIP solutions, allowing staff to make and receive business calls from Teams-certified desk phones, computers and mobile devices.

Your organization can present one professional main number, automatically direct callers to the right department, manage business hours and support office, remote and hybrid employees through one communications platform.

Discuss Your Phone System

Teams Phone and VoIP services

✓ Microsoft Teams Phone setup ✓ Calling Plan configuration ✓ Operator Connect guidance ✓ Direct Routing consultation ✓ Phone-number porting assistance ✓ Auto Attendants ✓ Call Queues ✓ Department phone menus ✓ Business voicemail ✓ Call forwarding and routing ✓ Business-hours schedules ✓ Holiday call routing ✓ Teams-certified desk phones ✓ Computer and mobile softphones ✓ User setup and training ✓ Ongoing support

NONPROFIT & COMMUNITY TECHNOLOGY

Technology that supports your mission.

Magnum IT Services understands that nonprofits, charities, places of worship and community organizations need dependable technology while working within responsible budgets.

  • Microsoft nonprofit licensing guidance
  • Practical security and support plans
  • Microsoft 365, Teams and SharePoint assistance
  • Business phone systems and calling workflows
  • Wi-Fi, networking and structured cabling
  • Websites, hosting and business email

WHO WE SERVE

Support designed for organizations of many sizes.

Nonprofit organizationsCharitiesPlaces of worshipCommunity organizations Professional officesMedical clinicsAccounting firmsLegal offices Construction businessesRetail businessesManufacturing companiesSmall and medium-sized businesses

LOCAL ONSITE & REMOTE SUPPORT

Serving Waterloo Region and nearby communities.

Magnum IT Services is based in the Lakeshore area of Waterloo. We provide onsite service across Waterloo Region and communities within approximately 50 miles, with remote support available throughout Ontario.

PRIMARY SERVICE AREA

Waterloo Region

WaterlooKitchenerCambridge
SURROUNDING COMMUNITIES

Nearby Local Service

ElmiraSt. JacobsBreslauBadenNew HamburgAyrWellesley
EXTENDED SERVICE AREA

Within the Broader Region

GuelphWoodstockStratfordFergusEloraParis

Need support outside these locations? Contact us to discuss onsite availability or remote support options.

Magnum IT Services logo

ABOUT MAGNUM IT SERVICES

A local technology partner focused on practical results.

Magnum IT Services helps nonprofits and small to medium-sized businesses use technology with confidence. Our approach is personal, straightforward and focused on solutions that make sense for your organization.

Local serviceBased in Waterloo with onsite support throughout the region.
Responsive assistanceRemote and onsite help when your team needs it.
Broad expertiseSupport, security, Microsoft cloud, phones, networking and web services.
Clear recommendationsPractical guidance without unnecessary complexity.

LET'S TALK

Tell us what your organization needs.

Whether you need ongoing support, stronger cybersecurity, Microsoft 365 assistance, a new Teams phone system, better Wi-Fi, structured cabling or a professional website, contact Magnum IT Services to discuss your goals.

Office & WhatsApp Business(519) 489-0191 Cell(519) 577-8653 Emailsupport@magnumitservices.ca
LocationLakeshore, Waterloo, Ontario
AvailabilityOnsite locally • Remote throughout Ontario
Message Us on WhatsApp Business